Troubleshooting and Tips
Q: My Palm will spontaneously shutdown while riding.
A: One user reported this problem and traced it loose and vibrating batteries. His solution was to place some heavy paper, e.g. a business card, in the battery compartment in order to keep the batteries from losing electrical contact.
Q: The BikeBrain CD-ROM installation fails.
A: If while installing BikeBrain you get an "Illegal Error-- Shut Down" box and details that are similar to the following:
> > > INSTALL caused an invalid page fault in
> > > module MACXW4.DRV at 000a:00000759.
> > > Registers:
> > > EAX=00000400 CS=03bf EIP=00000759 EFLGS=00000206
> > > EBX=00a00000 SS=638f ESP=000086d6 EBP=01150004
> > > ECX=0ffffef7 DS=200f ESI=81cfdfec FS=00cf
> > > EDX=00010011 ES=0437 EDI=00000000 GS=0000
> > > Bytes at CS:EIP:
> > > 8b 46 14 8b f8 81 e0 ff 00 00 00 c1 e0 10 c1 ed
> > > Stack dump:
> > > 00000011 00008bd2 00003878 0000218f 00006588 0000651a 0000350f
> > > 0000002e 000c0000 000000b9 e1ac00b9 00400218 00000000 aa180000
> > > 000c817a d01000b9
Then you likely have an ATI video card installed in your PC. The work-around to this problem is to turn off the "acceleration" on the video card. Some folks have seen problematic interactions between their ATI driver and other software. Visit http://computing.net/windows95/wwwboard/forum/1225.html for related information.
Q: BikeBrain Desktop can't find speed logs after HotSync.
A: There is one HotSync setting that has to be setup correctly or the speed logs won't be transferred to the Desktop. On a PC do the following: Start the Palm Desktop. Select the HotSync->Custom... menu item. Then be sure that the System conduit in the list is set to "Handheld overwrites desktop".
On a Mac do the following: Start the HotSync Manager. Select the HotSync->Conduit Settings... menu item. Ensure that the HotSync action for the Backup conduit is "Backup."
HotSync is working correctly, BikeBrain logs will be found in the Backup
sub-folder of your Palm Desktop user folder. They have names similar
to Log99Jul01_232408.PDB. If you are sure that the logs are being
HotSync'd to your Desktop, and the BikeBrain Desktop doesn't automatically
open them, then select the Edit->Preferences menu item of the BikeBrain
Desktop and specify the folder from which logs should be fetched.
Then select the File->Fetch HotSync'd Data menu item to open the logs in
the specified folder.
Q: How do I weather proof my BikeBrain?
A: The case is sweat and splash proof. We have a simple solution for weather proofing your BikeBrain.